iRecall
in 2010 - the very first application called “LKW-Abruf” has been created, which later (in February 2015) became an updated and fine-tuned robust online software called "iRecall"
The main purpose was to call the truck drivers via this application and now it became a large online communication portal with the truck drivers, where
- the main gate house confirms truck arrival within the time window or creates a new registration and
- the warehouse has overview of the trucks, that are available (incl. detailed settings) and sends instructions about the next step(s) directly to the driver in his native language
Before - the truck situation was very unclear, the communication with the drivers was clumsy and the archive search was extremely time-consuming, but now, the advantages are clear:
- managing the trucks from ANY working place
- sending the truck drivers to a SPECIFIC location at a SPECIFIC time
- elegant filtering and an endless archive
by focusing on the main goals:
- process optimisation
- workplace interconnectivity
- mobility maximalisation
- bureaucracy minimalisation
- effective communication with the drivers